the care we deliver is only as good as the people who deliver it. Just as we’re passionate about caring for our patients, we’re equally passionate about caring for the individuals who make up the QVMC Hospital team.
Quality Care & Customer Service:
Quality in Customer Service impacts the trust and feelings of our
patients and co-workers. Positive compassion, quality and care will
echo forever if we take pride in our organization and in the
services we provide to our patients and co-workers.
We Are Accountable: Personal and
professional accountability reflects
trust and respect. All QVMC employees are responsible for their own
accountability. Taking responsibility for ourselves, and for our
actions, is part of being a positive, accountable member of QVMC.
At QVMC we are here to serve our patients
with a positive and uplifting attitude. The patient is in need of
help and in a place where they really do not want to be. It is up to
us to lift them above the place the are at with our positive support
Professional appearance conveys a sense of trust. As employees, we must put
ourselves in the patient’s position to get a better understanding of
how appearance affects our ability to provide care and service.